Privacy Policy

UK/Ukraine Rehabilitation CIO ("we", "us", or "our") is a UK-registered charity (commission number 1215935) committed to protecting the privacy of all visitors to our website at www.ukukrainerehabilitation.com. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and your rights in relation to it.

 

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who We Are

UK/Ukraine Rehabilitation CIO is a Charitable Incorporated Organisation registered in England and Wales. We fund rehabilitation for Ukrainians injured by Russia's war, working directly with the Mercy & Health Foundation in Kyiv.

Registered Charity Number: 1215935

Website: www.ukukrainerehabilitation.com

Contact: office@ukukrainerehabilitation.com

 

2. What Information We Collect

Information you provide directly - We may collect personal information when you make a donation, complete a contact form, send us an email, or sign up for updates. This may include your name, email address, postal address, phone number, and any message you send us.

 

Information collected automatically - When you visit our website, technical information may be collected automatically, including your IP address, browser type, pages visited, and referring website. This is collected via cookies and analytics tools.

 

Donation information - Payments are processed through the Charities Aid Foundation (CAF) donation platform. We do not directly collect or store your payment card details. CAF handles these securely under their own privacy policy and PCI-DSS standards.

 

3. How We Use Your Information

We use your information to process donations and send receipts, respond to enquiries, send updates about our work where you have consented, improve our website, and comply with our legal obligations as a registered charity.

 

4. Legal Basis for Processing

Under UK GDPR we rely on: consent (where you have given permission), legitimate interests (for analytics), legal obligation (charity and HMRC record-keeping), and contractual necessity (to process donations).

 

5. How We Store and Protect Your Information

Our website is hosted on Wix.com. Your data may be stored through Wix's secure servers. We retain personal data only as long as necessary. Donation records are kept for a minimum of seven years in line with HMRC requirements. We take appropriate technical and organisational measures to protect your data.

 

6. Cookies and Tracking

Our website uses cookies including essential cookies (required for the site to function), analytics cookies (anonymised usage data via Google Analytics), and third-party cookies placed by tools such as our CAF donation widget. You can control cookies through your browser settings at any time.

 

7. Sharing Your Information

We do not sell, rent, or trade your personal data. We share it only with CAF to process donations, Wix.com as our website host, and statutory authorities where required by law.

 

8. Communications

If you have opted in to receive updates, we may email you about our work and fundraising. Every communication includes an unsubscribe option. We will never share your details with third parties for marketing purposes.

 

9. Your Rights

Under UK GDPR you have the right to access, correct, delete, restrict, or port your personal data, and to object to its processing or withdraw consent at any time. To exercise any of these rights, contact us at charlie@objectiveteam.com. You also have the right to complain to the Information Commissioner's Office at www.ico.org.uk or on 0303 123 1113.

 

10. Policy Updates

We may update this policy from time to time. Changes will be posted on this page with a revised date. We encourage you to review it periodically.

 

11. Contact Us

UK/Ukraine Rehabilitation CIO

Email: office@ukukrainerehabilitation.com

Website: www.ukukrainerehabilitation.com